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Placing Orders

Learn how to browse products, add them to your basket, and complete your order.

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Starting an Order

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Step 1: Select a Vendor

1. Go to Home (Dashboard)
2. Click on the vendor you want to order from
3. The vendor’s product catalog opens

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Step 2: Browse Products

The product page displays:

• Product list with names, numbers, and prices
• Search bar to find specific products
• Infinite scroll to load more products

Search for Products:

• Type in the search bar to find products by name or number
• Results update as you type
• Clear search to view all products

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Step 3: Add Products to Basket

For each product you want to order:

1. Find the product in the list
2. Click on the product or use the add button
3. Enter the quantity you want
4. The product is added to your basket

Adjusting Quantities:

• Increase or decrease quantities directly in the product list
• Products show current basket quantity
• Set quantity to 0 to remove from basket

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Using the Shopping Basket

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Viewing Your Basket

Access your shopping basket:

• Click the basket icon (usually in top right)
• Shows all products added
• Displays quantities and subtotals
• Shows order total

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Managing Basket Items

In the basket, you can:

• Adjust quantities: Change the amount for each product
• Remove items: Delete products from basket
• Add notes: Add delivery notes or special instructions
• Select delivery location: Choose where to deliver

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Step 4: Complete Your Order

When you’re ready to place the order:

1. Review all items and quantities in your basket
2. Verify delivery location
3. Add any order notes
4. Click Place Order or Complete Order
5. Confirm the order

Your order is now sent to the vendor.

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After Placing an Order

Once your order is placed:

• You’ll see a confirmation message
• The order appears in your Order History
• The vendor receives your order
• Your basket is cleared

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Product Lists

For frequently ordered items, you can create product lists:

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Creating a List

1. Click Product Lists or the list icon
2. Create a new list
3. Give it a name (e.g., “Weekly Order”, “Bakery Items”)
4. Add products to the list

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Ordering from a List

1. Select a product list from the dropdown
2. View only the products in that list
3. Add items to basket as usual
4. Complete your order

This makes repeat ordering much faster.

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Tips for Efficient Ordering

• Use Search: Quickly find products by typing their name or number
• Create Lists: Save time by creating lists for regular orders
• Check Basket: Always review your basket before completing the order
• Delivery Location: Verify the delivery address is correct
• Product Availability: Products marked as unavailable cannot be ordered

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Order Notes

Add notes to your order:

• Special delivery instructions
• Product substitution preferences
• Urgency or timing requirements
• Any other information for the vendor

Notes appear with your order when the vendor receives it.

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Common Issues

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Product Not Found

• Try different search terms
• Check spelling
• The vendor may have discontinued the product

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Cannot Add to Basket

• Check if product is marked as unavailable
• Verify you’re logged in
• Try refreshing the page

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Basket Not Saving

• Ensure you’re connected to the internet
• Clear browser cache
• Try a different browser